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School transport issues

You can use your school bus pass for two journeys per school day between the home and school.

The first journey must be before 9am. The second must be between the end of the school day and

  • 8pm for Lothian Buses passes
  • 5pm for First Bus passes.

To get a new pass if yours if lost or damaged please

Download a replacement bus pass form (PDF, 297 KB)

A replacement pass takes a maximum of three weeks and is sent to the school office.

Complaints

We aim to provide a quality service. If we have failed to do this then please email  your complaint to us.

Safety

All contracted coaches we use are fitted with seat belts. All drivers and escorts have been enhanced level Disclosure Scotland checked.

All contractors have a two-way communication device on board each vehicle.

Lost property

If you are travelling on a contracted coach, please contact us.

If you are travelling on a bus pass with Lothian Buses or First Group, please contact the bus operator directly.

Travel Hub

Address: 2 Peffer Place
Edinburgh
EH16 4BB

Telephone: 0131 469 2950