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Emergency contact for road, street light and gully problems

If the issue is an immediate threat to safety, please use our emergency contact number

  • 0800 23 23 23 Monday to Thursday 8am to 5pm and Friday 8am to 3.40pm.
  • 0131 200 2000 weekdays 5pm to 8am and weekends.

Examples of emergency issues are

  • road defects greater than 100mm
  • pavement defects greater than 50mm
  • cycle lane defects greater than 50mm
  • missing ironworks, for example manholes and gully grills
  • damaged pedestrian guard rails likely to cause injury.