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Report a Royal Mail post box no longer in use

Pouch box and royal mail pillar box

You can report a Royal Mail post box or grey holding box that is no longer in use and adding to street clutter by emailing your details to monitor@royalmailpfs.com.

You will be sent a form to complete that will ask for the following information

  • your name and contact details
  • existing post box number 
  • what is the request is for (for example, removal of street furniture such as an unused post box)
  • location of post box and if it is in private or public land (if known) 
  • general summary of the request and reasons why

For guidance on consent for electrontic communications equipment such as masts, poles, and equipment cabins . This download is not accessible, if you need help email planning@edinburgh.gov.uk.