Report a problem
When you report a problem with a road or pavement, we log it in our system and an inspector will visit the location to assess it within five working days (excluding public holidays).
The problem will be assessed and categorised based on how hazardous it is and the level of risk it poses.
Find timescales for repairing potholes
At busy times or when we have limited resources it may take longer to inspect and do these repairs.
You don't have to use myaccount, but if you want to keep track of your request, you'll need to register with mygovscot myaccount.