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Your needs may be assessed as critical or substantial if

Critical - either now or in the next few days

• life threatening harm or danger due to your physical or mental health or behaviour
• being unable to carry out most or all personal care and daily household chores, causing a major risk to your independence
• being unable to sustain most or all aspects of work or education or learning and family life, causing a major risk to your independence
• extensive loss of control over most or all aspects of your home environment, causing a major risk to your independence
• complete relationship breakdown between you and your carer.

Substantial - either now or in the next three months

• significant harm or danger due to your physical or mental health or behaviour
• being unable to carry out many personal care and daily household chores, causing significant risks to your independence
• being unable to sustain many aspects of work or education or learning or community and family life, causing significant risks to your independence
• loss of control over many aspects of your home environment, causing significant risks to your independence
• significant risk of a relationship breakdown between you and your carer.